I bought my Impressa after much research and having had traditional machines for some years.

It is a deeply impressive piece of engineering and a top class coffee machine which turns out absolutely perfect coffee, time after time, and which can be programmed and tweaked to suit all tastes. It also looks great in the kitchen.

It's a doddle to use, and easy to clean. Daily cleaning takes no more than 5 minutes.

I was also very impressed with the service from Xpress Coffee, which has been consistently helpful. The pack of extras which comes with the machine was also good: the coffee beans make excellent chocolatey coffee.

Criticisms? I'm drinking far far far too much coffee...........

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