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Hi, Just a quick note no say how happy I was with your service. Thanks to Marcus and all the staff, great job.

Best regards Steve..... Review by Steve Ridge

After receiving my first Vario grinder and there being a simple batch fault of the grinder running the wrong way which I understand is a simple fix. I called Chris and he sent me a new Vario straight out. I am pleased to say that the new Vario arrived on Friday as promised and it works perfectly. We are
absolutely delighted with it. The grind quality is superb, it is clean, it
has minimal retention and, in short, it is a perfect companion to our Pavoni
Europiccola. The house will be full for the next week or so and a lot of
coffee will go through it! We are very grateful not to have to hand-grind :)
I want to thank you for your exceptional customer service. It is unusual these days to reach someone easily by telephone who knows his stuff inside out,and who then does promptly exactly what he said he would do. I wish more firms were like yours.

The clockwise grinder is sitting boxed up in my garage awaiting your
convenience.

Best wishes for Christmas and 2010,.... Review by Sophie Owens

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