Customer Experience Specialists

Customer Experience Specialists

Xpress Coffee specialises in the Customer Retail Experience, assisting companies who see the value of providing their customers or staff with Fresh complimentary coffee. Whether as part of a staff incentive or as part of the customers retail experience we can help. We work with global brands like Honda, Virgin, Mazda, and Aston Martin to develop their understanding of how the Fresh Coffee Experience can improve peoples perspective and journey with their own brands. Whether it be in a companies Retail Outlets, Offices, Dealerships, or Customer lounges we can help. Our ongoing trials can often last up to 12 months and cover various Coffee machines, Coffee's, Cups designs, and Drinks offered etc until they have found exactly what fits their Brands and their needs to then be rolled out across their different locations.

As a continuation from our Customer Retail Experience (CRE) side, In 2010 Xpress Coffee officially launched its Xpress Events side where we provide our bespoke self contained Coffee Bars with a trained Barista. Our bars are easily mobile so can be taken anywhere and even have built in water and power systems. Our bars have the option of just self serve Fresh Bean To Cup Coffee Machines or a full Traditional Coffee Machine with a trained Barista. Typically we provide this as part of our CRE whether it is for a Show like our Honda Racing Cafe at the NEC where we often provide more than 17,000 cups of Fresh Coffee in ten days to help increase foot fall for data capture to smaller bars for Vauxhall VRX hospitality at British Touring Cars.

Xpress Coffee also look after and sponsor a number of Race Teams in various paddocks including British Touring Cars, F3, Renault World Series, Porsche Carrera Cup, to British and World Superbikes as well as MotoGP on two wheels.

We are great believers that anyone can sell you a coffee machine but very few have the knowledge and resources to back it up, the wrong machine into the wrong location is nothing short of an expensive disaster so it is essential if a company is looking to roll out Coffee Machines across a number of locations to get the right machine from the beginning.