If you purchase a Jura machine from Xpress Coffee you will automatically get Free support by telephone or email 7days a week, 365 days a year.

Unlike other retailers Xpress Coffee have hands on experience of all the Jura models. Not only do we have a complete range of demo machines in our showroom but to increase our knowledge all staff use Jura machines at home so they can really get to grips with how the machines work and the on going cleaning issues.

Jura Service Engineer Lee Corth comments “Jura machines are so reliable and robust most problems can be solved over the telephone or by email”

Tip's & FAQ's

Xpress Coffee Milk Cleaning Tips

We take more calls regarding cleaning issues and with all the Jura machines and you will probably find it will be the milk cleaning that will catch you out. Though the milk tube can look clean it can very quickly build up milk fat if it is not cleaned throughly after use. Whether you run one cappuccino or fifty it needs a quick but throughly cleaned at the end of each day/use. The first signs of a blockage will be the drink levels dropping which means it is starting to get blocked up or especially on the Z5 generation 2 I sometimes notice that the milk can be jetting out at an angle or only out of one of the two nozzles.